Commitment letter of after-sales service

General principle

The electronic information of traditional fuel vehicles and new energy vehicles sold by the company is consistent with that of automobile products. The chassis or complete vehicles adopted by the company are all effective announced models of enterprises that have obtained production access and the country, and the new energy automobile products have passed the special inspection items of new energy vehicles, which meet the relevant standards of new energy vehicles.

The company promises that the warranty period for the main key parts of the new energy vehicle chassis or vehicle, such as power battery, drive motor and motor controller, is 5 years or 200,000 kilometers (whichever comes first), and the remaining parts are subject to the on-board instruction manual.

The company has deep cooperation and development with chassis manufacturers, sharing the after-sales service network of chassis factory, and rationally developing service outlets and power battery recycling outlets in the vehicle sales and operation area to provide customers with high-quality after-sales service. Service outlets are equipped with independent power battery inspection and maintenance areas to implement fire separation measures and strengthen fire safety management.

The company has established a complete production information management system, set up safety and quality monitoring nodes reasonably according to the production rhythm and the layout of key positions, and actively improve the online detection ability. When the product goes off the production line, it shall carry out wading sampling inspection and road test sampling inspection according to the standard requirements, and focus on the insulation, charge and discharge, rain exposure and other tests of the whole vehicle. The test data shall be kept for 11 years.